Privacy Policy

1. Information We May Collect

When you use our website or place an order, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and transaction history
• Information required for customer support queries

2. How We Use Your Information

We use your information strictly to:

• Process and deliver your orders efficiently
• Communicate order confirmations and live shipment tracking updates
• Provide responsive customer support
• Process returns, size exchanges, and refunds
• Improve our website, garment collections, and shopping experience
• Prevent fraudulent or unauthorized transactions
• Send promotional communications where permitted and applicable

3. Sharing of Information

We do not sell your personal information to third parties.

We share necessary information only with trusted service partners, including:

• Authorized payment gateways (Razorpay, UPI, Banking partners)
• Logistics and courier partners (Bluedart, Delhivery, Express logistics)
• Website hosting and technology service providers
• Customer-support service providers

Such information is shared only when reasonably required to fulfill your order or provide essential service operations.

4. Payment Information Security

Payments are processed securely through PCI-DSS compliant third-party payment gateways. ZENMODE CLOTHING™️ does not intentionally store sensitive payment credentials such as complete credit/debit card numbers or CVV details on its own servers.

5. Data Security & Acceptance

We implement reasonable security protocols to safeguard the personal data submitted to us. By accessing or using the ZENMODE CLOTHING™️ website, you acknowledge and agree to the collection and use of information in accordance with this Privacy Policy.